How to delete Shopee Account (in 2023)

This article will explain how to delete a Shopee account, remove a Shopee account without a phone number, delete a Shopee account without logging in, and erase a Shopee account.


Shopee is a popular online marketplace that offers people an easy, safe, fast, and fun online purchasing experience. It provides diverse products, integrated payments, and direct fulfillment. It offers a secure online marketplace where buyers and sellers may trade products.

How to delete Shopee shop account

Account termination is irreversible and permanent. After your account is deactivated, you will no longer be allowed to log in or view your account history. Shopee reserves the right to reject your account creation requests in the future.

Before submitting the request, you must ensure that all orders have been fulfilled. You can immediately close your account if there are no pending transactions or sales. Please refer to the article for additional information on why your request to delete your account may be denied.

How to delete a Shopee account using the phone

  1. Go to the Me tab via Shopee App
  2. Select the ⚙ icon
  3. Request Account Deletion
  4. click ok button
  5. Proceed
  6. Enter Verification Code sent via SMS
  7. Click on the Next button
  8. Select Reason for account deletion
  9. Enter Email Address
  10. Check the Terms & Conditions checkbox
  11. Submit.
how to remove shopee account

How to delete a Shopee account using the website

To delete your Shopee account from a computer, follow these steps:

  1. Sign in with your Shopee account.
  2. From the Me menu, choose Account Settings.
  3. Proceed after requesting account deletion at the bottom of the page.
  4. After that, a verification code will be issued to the phone number associated with your shopee account. Enter the verification code you received to continue.
  5. Please explain why you want to remove your Shopee account.
  6. You must first agree to all of the terms and conditions before proceeding.
  7. Then click Submit to ensure that your account will be deleted right away, and you’ll be taken back to the Home page after it’s done.

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How to delete shopee account without a phone number

delete a Shopee account

You can also contact Shopee support to have your profile account erased without entering a password or logging in, and you should go to the help page if you need it done right away.

  1. In your browser, navigate to Shopee Support. If you forget your username or password, you must fill out an online form explaining why you want to delete your account.
  2. There are a few reasons why you believe your account should be deleted. Choose that option from the menu if you’ve lost your password or login.
  3. Enter your name, email address, age, and account login in the remaining fields. You can enter any additional account information in the note box at the bottom of the form.
  4. After you submit your form, Shopee will contact you by email.

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Shopee account banned/Suspended

Account suspensions and freezes can be indefinitely imposed for fraud and serious, repetitive offenses that breach our Terms of Service. If a seller’s account is frozen due to the accumulation of 15 seller penalty points, the freeze lasts for 28 days and can be extended if further seller penalty points are earned. Following are some examples: Non-fulfillment at a high rate (sellers), A high rate of delivery delays (sellers).

Frequently Asked Questions (QnA)

Can several Shopee accounts be created?

Multiple Shopee accounts are permitted, but you’ll need two separate email addresses and usernames to register them. You may not sell similar items from several stores. For instance, you could utilize one shop to sell handcrafted items and another to sell resources.

Why am I unable to access my Shopee account?

Your account may have been disabled for security reasons, such as questionable login behavior. Additional grounds include violations of Shopee’s policies.

How do I remove my mobile phone number from Shopee’s database?

  1. To delete your phone number from Shopee’s database, please follow these instructions:
  2. Sign in to Shopee with your credentials.
  3. Click the “Settings” link in the upper-right corner of the page.
  4. Scroll down to the “Account Details” section and click on the “Settings” tab.

How do I cancel my Shopee account?

Detaching your email address from Shopee is a simple operation.

  1. Beginning with the “Me” page, navigate to “Account Settings.”
  2. Choose “My Profile” from the primary menu.
  3. Tap the arrow next to the “Email” tab, followed by “Unlink.”


If you complete the instructions correctly, you can erase your Shopee account in a single session. Remember to pay any outstanding transactions before proceeding to avoid delays caused by rejection. You can contact their customer service representatives for assistance if you have a severe issue.

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