How to Unfreeze Venmo Account (in 2023)

Do you wish to Do you want to unfreeze your Venmo account? If so, you’ve come to the perfect place because we’ll walk you through it.

Table of Contents

What is a Venmo account?

Venmo is a popular local transaction software that allows you to pay money to other people. But like all other apps, the users of this app might sometimes face problems in its usage. However, the platform can temporarily freeze our account.

You can send and receive funds from friends with Venmo. At its foundation, Venmo is a method to spend money with pals without dealing with cash.

Venmo Features

  • ACH Payment Processing.
  • Customer Engagement.
  • Data Security.
  • Data Synchronization.
  • Debit/Credit Card Processing.
  • Electronic Payments.
  • In-Person Payments.
  • Mobile Access.

How to Unfreeze Venmo?

How to Unfreeze Venmo Account 2
How to Unfreeze Venmo Account 1
  • Sign in to your Venmo account and go to, preferably on a computer.
  • Select the bank from which you wish to transfer funds in the pop-up box. To do so, you must have your bank account verified with Venmo.
  • Enter the transfer amount, which must be larger than the amount owed.
  • In two to three business days, the monies should be sent to Venmo and unfrozen.

If you violate Venmo’s terms, your account may be frozen, breach its User Agreement, specifically if it detects suspicious activity or if you engage in any of the various “Restricted Activities” stated by the firm in the User Agreement, such as using Venmo outside of the United States.

A frozen account could indicate that Venmo suspects someone is using your account without your knowledge and has frozen it to prevent further fraudulent payments while the investigation is ongoing. It could also indicate that they suspect unlawful behaviour on your account.

If any of these are why your account was frozen, you must contact Venmo to fix the issue.

How do you contact Venmo to have your account unfrozen?

  • Sign in to
  • Respond to the email sent by Venmo after your account was frozen. You may need to attach a photo of a valid ID form to prove your identity.

It’s also simple to contact Venmo. You can reach the company’s Customer Care Team at 855-812-4430 between 10 a.m. and 6 p.m., Monday through Friday (except for “important holidays”).

You can also chat with a Venmo user directly from the app. To accomplish this:

  • Launch the Venmo program.
  • Select the menu option located in the top-left corner.
  • At the bottom of the menu, select “Get Help.”
  • Select the middle option, “Contact Us.”
  • Click “Chat with Us” under “CONNECT A HUMAN.” This will initiate a conversation with an actual operator who will assist you.

How do I know if my Venmo account is frozen?

Are you asking yourself, how can I understand that my Venmo account is frozen? While it is so simple and obvious, I will tell you the three vital signs showing your Venmo account is frozen.

  • First, you’ll get a notice via email that might explain the possible reason.
  • Also, there will be a pop-up message when you try to make a payment.
  • And the third sign is that no payments to you will go through.

How to delete a Venmo frozen account?

Above, I talked about some of the most important points about a Venmo account frozen, such as how to unfreeze a Venmo account and why is my Venmo account fixed. Now, I want to guide you about another common problem of almost all Venmo users: how can I delete a Venmo frozen account?

Follow the below steps and delete your Venmo frozen account.

  • Log in to your account and go to ‘Settings.’
  • Scroll down the options tab and find the ‘Delete My Account option.
  • Now you have to enter your password if you are sure that you want to delete your account.

Frequently Asked Questions (QnA)

Why is my Venmo account temporarily frozen?

Why is my account frozen? Suppose flags are raised due to account activity that appears to be against our User Agreement or commonly accepted credit card standards. In that case, we may block a user’s account, reverse certain payments, and request particular proof to provide the highest level of security.

How can I unlock my frozen account and get my money?

Ask the bank to lift the freeze if the account has funds exempt from garnishment under federal law. You can also request that the bank waive or reimburse any NSF fees incurred due to the freeze. If the bank doesn’t release exempt funds, you’ll most likely have to go to court to get access to them.

How do you know if your Venmo account is frozen?

  • First, you’ll get a notice via email that might explain the possible reason.
  • Also, there will be a pop-up message when you try to make a payment.
  • And the third sign is that no payments to you will go through.

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